Smooth sailing career 玉珮,They have met their unexpected life issues:Unable to communicate with others。Fear of hate by others,And then select closed his heart ...
陈玉珮

陈玉珮

葡眾企業股份有限公司 藍鑽級經理

Further reading

人際溝通

Interpersonal communication so hard? 5 great speaking skills,Do not rely on the terms of reference can be "talked into" subordinate

The workplace,Their speaking skills is a major problem,Especially for team-oriented operation of the insurance industry top executives,Learning good speaking skills to lead the organization forward is very important capability。The higher the position,The team led by the more massive,Ages of the more extensive tissue distribution。The face of the younger generation of force,Often encounter the cognitive gap between generations fault,Sentence may result in "speaker has no intention,The listener interested "situation,The wrong way to deal with,Often leads to misunderstanding between subordinates and。 The face of increasingly younger workplace environment,Competent leadership has been unable to rely on the traditional way,With jobs、Authority suppress "kids"。If you want the subordinate willingly、Convinced was a team effort,Good speaking skills is important。 Speaking Skills a:接納不同世代的想法 想和不同年齡層的下屬打好關係,We must understand what they are thinking。People at different times、Under environment for the growth of different backgrounds,Inevitably, there is the perception gap。A growth in the period of martial law elders,A young and growing community developed in the era of,They accepted the information and culture shock,Is bound to be different。 90Young people after,Thinking unique、Innovative ideas,They respect different cultures and values,Often hold an open attitude,Adventurous、The courage to break the routine,These are the common characteristics of today's youth。 therefore,Executives need to stand in the perspective of empathy to think about,To accept the idea of ​​their own or as an unaccustomed,Understand their thoughts after,To support according to different conditions,Let them feel respected,So as to better integrate into the team。 Speak Skills II:listen、listen、再傾聽 一個失敗的溝通,That often convey one-way,Out without,They want to talk about talk、Listen want to hear,But did not really open bridge of communication with each other。therefore,Competent in helping to solve the problem,Must first be a good listener,Gives space for subordinates to express their ideas,To identify problems,Can address the problem。 When subordinates is different from their own ideas,Do not rush negative,Calmly sit down and discuss,When a team there are different ideas,Appropriate conflict and debate can arouse different spark,Is an effective way to communicate。In terms of functions and powers to force subordinates listen to their advice,May cause unwanted rebound,Destroy the harmony of the organization。 Speak Skills III:重要的事重複說 「因為很重要,So three times。"This sentence become nowadays a lot of people like to use the word,Indeed quite justified。When people communicate,Often because of different cognitive or position,Each other not on the same channel,It is easy to have a miscommunication or misunderstanding。 To ensure that your subordinates receive instruction to express correctly,When in charge of communication,Changes in the expression can be observed under the,And create opportunities,Let the other party a restate what you mean。E.g,After an hour-long open meeting,The last ten minutes of use,Just focus on the long-winded concentrated Again,And confirm once again to subordinate:"So you understand yet?" If affirmative reply,And then ask them to elaborate their own words once。To ensure that there will be subordinate listen into focus,Rather than trying to finish all right,This is an effective way to communicate。  Speak Four Skills:慎選溝通的字眼和語氣 有時主管在指導部屬時,Will use less harsh or sharp tone of expression,Showed a strong executive authority。This style with the terms of reference under extreme pressure,The distance between the often opened with subordinates。Subordinates in order not to make mistakes to be scolded,Comparison is quite satisfactory method of doing things by the competent,But deny the agitation of different ideas,Will also affect the morale of the team。 therefore,When communicating with subordinates,Try to encourage and motivate the team to lead the way,Avoid oppression and tough attitude,To make the communication process more smooth,Improve the overall team productivity。 Speak Five Tips:When the dialogue and make good use of CTA in charge of subordinate communication,Need to think about how to communicate the end of the dialogue in this post,Guide subordinates to execute the direction you want,in other words,Take advantage of "call to action" (CTA dialogue among,Call-to-Action)。If there is no dialogue CTA,Then you simply communicate convey the message it。 To give subordinates more aware of the direction you want to perform,Can give some practical examples and description,Let subordinates know your ideas through case,To better grasp the direction。When expressed as specific as possible、clear,Avoid using a more vague words,for example:"The customers can then more in-depth communication.",How to "in-depth" method,It is necessary to elaborate,Otherwise subordinate only confused。  Some people say that "simple things,Life is difficult. ",Coexistence between people is a very delicate matter,How to communicate with subordinates、How to lead the team forward,As these are in charge and you have to face the challenge。however,Bottleneck of how to do? do not worry,These capabilities can be trained through programs of training and education,Through the guidance of professional teachers,You can also find their own blind spots,Break through the storm。 Reference Source: 3A communication skills,When a subordinate to make a more convincing good for Management Communication down how to establish good interpersonal skills and subordinates 5 Communication Skills Every

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Effective communication skills are not equal to convince! How to expand contacts,These three cognitive psychology to find out

Many people work,Need to work with people,Even need to operate contacts,Where effective communication skills and sales skills,Many people want the ability to be trained。but,To operate successfully for some contacts,Communication skills and sales techniques only a small part,Business contacts can not ignore the other three cognitive psychology,In the workplace can always work! Before turning to cognitive psychology,Communication skills, there are two myths have to clarify: Communication skills a Myth:共識來自於說服 請記住!沒有人喜歡被說服。 Many people agree with each other in order to win,Continue to throw their ideas,And others refute arguments made,This will give people an aggressive attitude,This way of communication not looking for consensus,But like forcing others to accept your views。 and so,有效的溝通技巧並不是去說服,But to make them think "you and him / her on the same side.",Nature guide each other to accept and understand your views,Even if differences of opinion vary,Find each intersection point in the process,This is the essence of effective communication skills with。 Myth two communication skills:合作來自於利誘 利誘,correct! after all,If there is no benefit to others,Why do you keep up with the other cooperation? But in the course of business contacts in,Those who talk about benefits with benefits,The other only because "the greater good" and leave you,Guests come for cheap with discount,Even if there are opportunities for cooperation is short。therefore,In addition to stand on each other's position,On the other inducements to give substance outside,Is there a way to lure him spiritually。for example,Emphasize their credit、Service with enthusiasm;Will worry about each other's needs、Opinions and feelings, etc.。 In the course of business contacts in,We often live in their own state that,In fact, did not really interact with people in front of。A good communication skills,The other is to guide cooperation,Then each DEQILI,Is the real purpose of business contacts in! To win cooperation,Not only inducement,Need to think about where to give each other's value? The following will talk about sales techniques in,不可不知的三種心理認知 第一個銷售技巧是「讓對方先擁有」 通常,People will not own anything,In the subjective experience will find it more valuable,Known as the "endowment effect.",This is a practical application,Such as free trials or satisfaction guarantee, etc.,Make it easier for customers to take home the goods,So you want to fight each other in the process of consensus among,Lower the threshold to each other to try,Will be more influential than the direct convince it! The second is a sales technique "the other side to put" people have a very special psychological,Once the first put,This time it is more reluctant to receive hands,Common on investment,Because the psychological benefit is less than the expected total first look,Ignore the moment there will be a loss of,This is a practical application of the,Let the other party first put the key,Is to give each other a long-term commitment incentive! For example, in inside sales,Once a year will buy cheaper,Once buy some weight,Compare offers and more。 The third sales skills is "Let the other party to a decision" Sometimes we often have a wrong idea,I think as long as the other party would give more information,The more options the better。but,actually not。Inner workings of people is very special,No one wants to be stupid。So the choice on,A phenomenon common people,For something that is their choice,There are subjective preferences,It's easy to overlook other possible options。So this time,Give each other a simple option,Easier access to each other's cooperation。 Have not found,All three are cognitive psychology with "the other side" to start,In the course of business contacts in,As long as knowledge to care about each other,Put down "the consensus is to convince" and "cooperation is to inducements" and other myths,To win orders from the days not far away。 Reference Source: Let the other party is willing to cooperate three cognitive psychology | Kai Point Culture

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Relationships

A man so hard ...! Why relationships do not get along? Because you live in the eyes of others only dare

在人際關係相處當中,You always put yourself in others' shoes,When people in need,You also willing to lay down their own thing at hand,Flower time、Energy to help others。In order to establish a good relationship,You do a lot of things、Helped many people,You have been living in a similar mood every day,however,At home,After closing the door a man,But you find that your heart is very happy ... this,是為什麼? 因為你只是努力活在「別人眼中」 從小到大,We always judge by the reactions of others to their own relationships are good or bad。這印證了美國社會學家查爾斯.庫利(Charles Horton Cooley)提出的「鏡中自我」,Explain our view of self,Others are often generated based on their reaction and perception,Means that we will be affected by "significant others" in。however,Too concerned about other people's eyes,Live in the "eyes of others.",But easy to make us lose yourself。 we know,We basically like "good guys",Therefore, in interpersonal relations among,Everyone wants to be "good people.",Harmony may have to get along with others、Welcome、Have good karma。It is precisely because,Some people inadvertently abandoned his principles (or no set principles for themselves),The center of gravity of life is not self,Blindly cater to others,From the desire to establish good interpersonal relationships,Do not understand this approach is both superficial and not to please men joy。 "Playing" good guy make you something to look forward? Caution fall wronged Heart、仇恨… 當我們拋棄自己的原則,In order to please others and work,We have the wrong direction。Because that practice is "playing" good guy,Not "become" a good man。When we tried to "play" a good man,It will certainly be a "look forward to return" mentality。This "return" may be in any form,But whether it (in return) is what form,As long as something to look forward,Will make their less pleasant。 "Look forward to return" with the "feel wronged" is closely linked,Because when the applause less than expectations,Or look forward to when fall,Heart might have some sound,E.g:"He how can I pay for granted?" "Why did I do so much,He was so cold to me? "Sounds like an infinite rotation in the heart,The results view themselves as the most "aggrieved" person,Even hatred Heart,Others are believed owe yourself,So make yourself unhappy。and so,當你認為自己在人際關係當中有委屈時,Ask yourself:"I took" look forward to return "mentality to pay、去給予?」 好人不能扮演,So how "to be"? Establish principles,並持守原則 人際關係才會加分 在人際關係中,Whether active、passive,As long as deliberately or out of reluctance to pay,都不會為自己的人際關係加分,It is difficult to make people grateful,Because it will make people feel the pressure,Even want to keep a safe distance from you。Since you know so,We do not bother to force himself to "play" a good man。 If the heart has actually know what principles,Would not have casually breaking their rules。E.g,21:00 is a very important time with his family,So in any case he was going to empty out this time,Unless emergency,Otherwise it will not easily put their time just to carve out。Because if there is a demand for other non-emergency break principle,People will think, "This is not a important principle for you.",There will be a second、Third time might disturb。 If they had no principles,Can also be felt by his thoughts, "barely、Deliberately ",And understand that this is one of the boundaries of their own,Since then this line will be able to establish principles for themselves。E.g,Obviously own hand many things to explode,Colleagues came over and asked to say whether a favor? Then do not hurry to answer,But must first measure their current situation at hand and his needs,If they can not really help busy,They must know how declined,Or provide other other recommendations (eg to help find Mr. B);If he does not worry,Maybe he can promise,But to express clearly "a bit slower to complete his needs."。 了解自己就能輕鬆「做自己」 樹立原則,The most important thing is to understand your,Understand what they like、Do not like;What can accept、What is not acceptable;To what extent can help help,How much you can pay to pay。Since it is a good man,Do not "play" good guys,If fear of rejection let someone down,It is just trying to live on their own behalf in the eyes of others,Not know what they really want,Not clear how "being yourself"。 "Do it yourself" is not a very arrogant to us、Very self,而是知道如何分配自己的資源去創造更好的人際關係,Do not wronged their own "do not want" or "impossible" things,Not everything needs to return the favor to others,Because when we are willing to help others,Is from the heart to do it,Do not feel hard,It will not feel wronged,So will be very easy to feel happy,Successful relationships will feel very at ease。

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